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An Award Winning Centre
2019
2019 Corporate Employer of the Year 2019 (Outsourcing Service)
Awarded by Asia Pacific Customer Service Consortium

2019
2019 Outsourcing Service of the Year 2019 (Contact Center - Hong Kong)
Awarded by Asia Pacific Customer Service Consortium

2019
2019 GOLD Award - Mystery Caller Assessment Award
Awarded by Hong Kong Call Centre Association

2018
10+ Years Caring Company
Awarded by Hong Kong Council of Social Service

2018
2018 GOLD Award - Mystery Caller Assessment Award
Awarded by Hong Kong Call Centre Association

2017
2017 Contact Centre Service Bronze Award for Shell Hong Kong Limited, managed by Make The Right Call
Awarded by Hong Kong Association For Customer Service Excellence

2017
2017 GOLD Award - Mystery Caller Assessment Award
Awarded by Hong Kong Call Centre Association

2016
2016 - Outsourcing Service of the Year 2019 (Contact Center - Hong Kong)
Awarded by Asia Pacific Customer Service Consortium

2016
2016 Contact Centre Service Bronze Award for Shell Hong Kong Limited, managed by Make The Right Call
Awarded by Hong Kong Association For Customer Service Excellence

2016
2016 - HSBC Living Business Award
Awarded by HSBC Living Business Awards

2015
2015 Contact Centre Service Bronze Award for Shell Hong Kong Limited, managed by Make The Right Call
Awarded by Hong Kong Association For Customer Service Excellence

2015
2015 - Excellence in Workplace Well-Being
Awarded by Human Resources Magazine

2014
2014 Contact Centre Service GOLD Award for Shell Hong Kong Limited, managed by Make The Right Call
Awarded by Hong Kong Association For Customer Service Excellence

2014
2014 People Site Certification
Awarded by Asia Pacific Customer Service Consortium

2013
2013 Contact Centre Service Bronze Award for Shell Hong Kong Limited, managed by Make The Right Call
Awarded by Hong Kong Association For Customer Service Excellence

2013
2013 People Site Certification
Awarded by Asia Pacific Customer Service Consortium

2012
2012 Individual Award Contact Centre Service GOLD Award Winner
Awarded by Hong Kong Association For Customer Service Excellence

2012
2012 Contact Centre Service Silver Award for Shell Hong Kong Limited, managed by Make The Right Call
Awarded by Hong Kong Association For Customer Service Excellence

2012
2012 People Site Certification
Awarded by Asia Pacific Customer Service Consortium

2011
2011 - Outsourcing Service of the Year 2019 (Contact Center - Hong Kong)
Awarded by Asia Pacific Customer Service Consortium

2010
2010 - Outstanding Call Centre Consultancy Award
Awarded by CEO Magazine
